Posted on 22-May-2019

Pre-purchase two hours of support time

Pre-purchase hours of support time usable within any 18 month period.

What can they be used for?

Just about anything that is not parts or software related. Businesses often prefer to pay ahead of time, we give you the peace of mind to know that you won’t receive an unexpected invoice after we do some work.

Consultation work is a popular booking our clients hire us for and paying ahead of time is the most frequent request.

Are there any exclusions?

The only time that we ask you not to use the block of hours is when dealing with project work. We may not be able to provide an estimate to when the work would be completed.

What if the work is completed early?

We allow you to roll over hours to be used another time. Time used is split into half an hour increments, if the work only takes 5 minutes you will be charged a minimum of 30 minutes as we have to book out the time in our calendar.

Why should we purchase a block of time?

Purchasing a block of time will net you quite a large discount, if you want peace of mind or just have a project you are working on then this can be your solution.
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